Return my tickets
How can I return or redeem my bus tickets?
To make the return of your tickets online, just follow the procedure below. This operation can be done only by the holder of the credit card with which the bus tickets were paid.
In order to perform the return, please click the button below and complete the form with the requested data.
Bus tickets bought by phone or via internet:
The passages acquired through this site, can be returned; only by the same means and paying withholdings. For returns click here.
The retentions vary depending on the number of hours prior to the departure of the bus with which they are requested.
If the purchase was made by credit card, the amounts will be credited to the same.
Tickets purchased from agencies:
If you bought the ticket in an agency, you must go to the same one where you made the purchase. You can consult the list of agencies here.
They vary depending on the number of hours prior to the departure of the bus with which they are requested.