Passengers with special needs
IN BOX OFFICE - IN PERSON
With disability certificate or CUD
If you have a valid disability certificate, you have the right to be transported, free of charge in national services. To access this service, you must present yourself at the box office of the company with which you wish to travel, with your current disability certificate and your ID. The process is personal, it must be done, at least 48 hours before the trip, and it is convenient to bring a set of photocopies of the aforementioned documentation.
With an INCUCAI credential
If you have an INCUCAI credential, you can present yourself at the ticket office and request the corresponding ticket. If you are traveling with a companion, you must present a medical certificate that authorizes it.
RESERVATION OR BOOK OF BUS TICKETS VIA WEBSITE
With disability certificate, CUD or INCUCAI credential.
If you have a CUD certificate or an INCUCAI credential, you have the possibility to book the ticket through our website.
The system will allow you to book tickets for the beneficiary and his companion (in cases where he is authorized), both for the outward and return journey. Once the application has been generated with its respective number, you must go to the company's ticket office, in person, to transform the request into a ticket, the company is obliged to grant the reserved tickets. If you decide not to travel, we ask you to enter the system and cancel the reservation, consequently, the place will be released and can be used by another person with a disability.
HOW TO ENTER THE SYSTEM TO OBTAIN THE REQUEST TO RESERVATE THE TICKETS?
Enter here and / or the C.N.R.T website, fill out the required fields. You will have the possibility to see all the services (common, common with air conditioning and Semi-Cama) available for the chosen destination.
REMEMBER: This is a reservation system, you must be present at the corresponding ticket offices from the moment you generated the reservation and up to 48 hours before departure, to issue your ticket. It is imperative to carry the application code number.
The system allows the option High/Sharp Contrast Version for people with color blindness and/or reduced vision. Also, the system is adapted to be used with screen reader software, both in Google Chrome or Mozilla Firefox web browsers.
|POPULATION||TYPE OF CERTIFICATE||TYPE OF RESERVATION|
|DISABILITY||CERTIFICATE WITHOUT CUD||YES||NO|
|CERTIFICATE WITH CUD||YES||YES|